Clarify the actual role
Ask which activities you own: outreach, qualification, appointments, proposal delivery, documentation, or team leadership. Confirm the work location, schedule, travel area, and whether the arrangement is employment or independent contracting.
Ask how success is measured and which measures are within your control. Separate activity expectations from any promised result. Do not assume every market or role is currently available.
Look at training and everyday support
Ask who provides onboarding, product instruction, approved messaging, and coaching. Find out how a new rep gets help during a live customer conversation. Ask to understand the tools you would use and how customer information should be handled.
For field work, discuss safety, respectful outreach, territory rules, and how to stop an interaction when someone is not interested. For phone setting, clarify approved lists, outreach methods, and confirmation responsibilities.
Follow a project beyond the signed sale
Ask who reviews the packet, arranges the survey, coordinates engineering and permitting, and communicates with the homeowner. Learn how you can see progress and how issues are escalated.
Discuss the difference between a submitted sale, an approved project, installation, and activation. These handoffs matter to customer experience and may also affect compensation timing. Ask about the process for the specific market you plan to work.
Review the economics in one place
Ask for the complete compensation structure, including any base pay, lead-source split, project deductions, eligibility conditions, payment schedule, and cancellation provisions. Determine which travel, tools, or other expenses you would cover.
Avoid comparing two offers using different assumptions. A lower redline by itself may not explain the full arrangement. Use the same project example and ask each team to show the calculation.
Make your own informed decision
Review the company’s public website and project information. Ask for clarification where the role description and written terms differ. A first conversation is a chance for both sides to assess fit; it is not a commitment to join.
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